Frequently Asked Questions

Before you contact us, you might find the answer your looking for below.

No, the cushions are not waterproof. When they do get wet, it is important to let them dry properly and not cover them up. The internal cover material will disintegrate when the cushions get wet. The life span of your cushions will reduce significantly if they are left outside, exposed to the elements. Because of this, we recommend that you keep your cushions stored inside/in a dry place, even when using a rain cover for your furniture.

For items of velvet furniture that are facing heavy use, it’s advisable to gently vacuum the fabric with an upholstery attachment at least once a week. Alternatively, you can also use a soft bristled or clothes brush, ensuring to brush in the direction of the nap of the fabric.

Yes, we use SplitIt. No additional interest or fees Splitit allows you to pay for your purchase over time before accruing any interest.

You can find a lot more information via out terms and conditions page here:

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